Click on "Register" from the homepage, fill in your details, and select "Donor" as your role. You can register as an individual, restaurant, hotel, or organization.
You can donate food items (cooked meals, packaged food, groceries), clothes, or monetary donations. Make sure food items are fresh and safe for consumption.
Post donations as soon as they become available. Our real-time notification system alerts volunteers within seconds, ensuring quick pickup while food is still fresh.
No minimum or maximum limits. Whether you have meals for 5 people or 500 people, every donation makes a difference.
Nearby volunteers receive instant notifications. Once a volunteer claims your donation, you'll receive their contact information and can coordinate the pickup time.
Yes! After successful pickup and delivery, you can rate the volunteer based on punctuality, professionalism, and overall experience.
No, FoodBridge is completely free for donors. Our mission is to make food donation as easy and accessible as possible.
You can edit the donation details, extend the pickup time, or delete the posting. We recommend posting during peak hours for faster responses.
Volunteer FAQs
Register on FoodBridge by selecting "Volunteer" as your role. Complete your profile with accurate contact information and location details to receive relevant donation notifications.
You'll receive real-time notifications for donations posted in your area. You can also browse the "Available Donations" page on your dashboard to see all unclaimed donations.
When you see a donation you can handle, click "Claim" on the donation card. You'll receive the donor's contact details and pickup location. Coordinate with the donor for pickup time.
Contact the donor to arrange pickup. After collecting the donation, mark it as "Picked Up" in your dashboard. Once delivered to beneficiaries, mark it as "Delivered" and the donor can rate your service.
Yes, if unforeseen circumstances prevent you from completing a pickup, you can unclaim the donation so other volunteers can take it. However, frequent unclaiming may affect your volunteer rating.
Donors rate your service after each completed delivery. Your average rating, total deliveries, and reliability score are displayed on your profile.
Yes, volunteers should have reliable transportation (car, bike, or public transport) to pick up and deliver donations promptly while maintaining food safety.
Deliver to registered beneficiary organizations (food banks, shelters, community centers) or directly to underprivileged communities in need.
Your contribution statistics, ratings, and impact metrics are tracked on your profile. Top volunteers may receive recognition and certificates.
General FAQs
FoodBridge is a digital platform that connects food donors (restaurants, hotels, individuals, organizations) with volunteers to redistribute surplus food to those in need, reducing waste and fighting hunger.
Our smart notification system uses real-time polling (every 15 seconds) with browser visibility optimization. When donors post donations, nearby volunteers receive instant notifications.
Yes, we implement enterprise-grade security including CSRF protection, secure authentication, encrypted passwords, role-based access control, and SSL/HTTPS support.
Yes! FoodBridge is fully responsive and works seamlessly on smartphones, tablets, and desktop computers. We're also developing dedicated mobile apps for iOS and Android.
Click "Forgot Password" on the login page. You'll be asked to answer your security question (set during registration or in profile settings) to verify your identity and reset your password.
Currently, each account is assigned one role (donor or volunteer) during registration. If you want both roles, you can create separate accounts.
You can reach us through the Contact page, email us at contact@foodbridge.org, or call +880 1712 062236. We typically respond within 24 hours.
FoodBridge is currently operational in Bangladesh with plans for national expansion. The platform works anywhere with internet access.
FoodBridge is an open-source project! You can contribute code, report bugs, suggest features, or help spread awareness. Visit our GitHub repository for collaboration opportunities.
Track our real-time impact on the dashboard: total donations posted, meals redistributed, volunteers engaged, and communities served.
Still have questions?
Can't find what you're looking for? Contact our support team.